SHIPPING & DELIVERY
At TurtleTek Accessories, we pride ourselves on providing customers with lower than retail pricing. We provide simple, trackable free shipping option for all accessories. See below for our shipping and handling, tracking information.
Shipping and Delivery
We offer FREE worldwide delivery*. Unless the customer has chosen to pay for a faster shipping time. This free shipping comes with Real-Time Tracking**.
*We charge a range of $5-$20 for all TurtleTek branded accessories, if the shipping is being shipped out of Canada. Free shipping is still available if you meet the appropriate shopping cart dollar amount. The free shipping will automatically appear as an option for you.
**Free trackable shipping does not apply to orders being shipped to the country of Germany, Azerbaijan, and Armenia.
Canada and USA orders that ship by E-Packet - free trackable shipping - uses a US postal service. Canadian and American orders usually take between 10 and 22 business days to arrive at their destination after shipping confirmation has been sent out but can take longer from time to time.
Canadian and USA orders have an option to ship by Premium Shipping - Expedited Shipping. These orders usually have a shipping time of 8 and 15 days after shipping confirmation has been sent out, sometimes the item comes faster.
Worldwide orders ship by Standard Shipping. International orders most often take between 12 and 30 days to arrive at their destination, but sometimes take up to 40 days depending on where you are in the World. Occasionally, depending on various factors like customs, Worldwide orders can take in excess of 55 days to arrive.
For all smartphone and smartwatch purchases, all phones/watches are shipped via DHL Global (real-time, reliable tracking) with a 7-16 business day shipping lead time.
All items purchased and then shipped by TurtleTek Accessories, will have a tracking number associated with the ordered. This will be emailed to you directly once the items have been shipped. You can visit our "Tracking" page, at the bottom of our site, to track your accessories, real-time, on our website directly.
Thank you for shopping at TurtleTek Accessories. If you have any further questions, please visit our "contact us" page and write to us. We will get back to you within 24hrs.